Retail

 Retail Loyalty

In an ever competitive environment retail loyalty programmes have enjoyed increasing popularity with memberships rising year on year.

However customers are demanding more interaction and involvement in their retail loyalty programmes. Points means prizes and MeTo programmes are no longer effective and in many cases are turning customers away.

At Customer Connect Loyalty we can help retailers loyalty by adding such new partner benefits as charitable and green options and help embrace the power of shopper data to create differentiated and profitable customer relationships.We can deal with single or multi-outlet franchises 

We can assist with coalition and partner models of loyalty to enhance your value propositions while
sharing program costs.

Our clients operating successful retail loyalty programs are targeting offers by customer segment and enjoying redemption rates of up to 50 percent—versus typical coupon redemption rates of 1-3 percent.

Our clients report that under Customer Connect Loyalty their loyalty programmes have experienced strong growth in demand and popularity.